Your Privacy Matters

1. Information We Collect

When you create a SOCCO account, we collect your full name, email address, phone number, and authentication credentials managed through our identity provider (Clerk).

During onboarding and verification, we also collect business information including company name (English and Arabic), trade license documentation, industry and service classifications, business address, and company description.

We automatically collect usage data such as IP address, browser type, device information, pages visited, and interactions with features like RFQ submissions, search queries, and messaging.

2. How We Use Your Information

We use collected information to operate, maintain, and improve our B2B marketplace; verify business identities and trade licenses; connect buyers with relevant suppliers; send service-related notifications; generate business insights; and comply with applicable UAE laws and regulations.

3. Data Sharing and Disclosure

Your business profile (company name, industry, services, description) is visible to other registered users to facilitate marketplace connections.

We share data with trusted third-party providers who assist in platform operations, including cloud hosting (AWS), authentication (Clerk), analytics (Vercel), and document processing. These providers are contractually bound to protect your data.

We may disclose information if required by law, regulation, or governmental request.

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL) and at rest, secure authentication with multi-factor support, regular security assessments, role-based access controls, and secure document storage using AWS S3 with signed URLs.

5. Data Retention

We retain personal information for as long as your account is active or as needed to provide services. Business verification documents are retained for the duration of your active account plus any period required by UAE commercial regulations. You may request deletion of your account and associated data at any time.

6. Your Rights

You have the right to access, correct, delete, or export your personal data, and to object to certain processing including marketing communications. To exercise these rights, contact us at privacy@socco.ae.

7. Cookies and Tracking

We use essential cookies to maintain your session and preferences, and analytics tools (Vercel Analytics) to understand platform usage. You can manage cookie preferences through your browser settings.

8. International Data Transfers

Your data may be processed outside the UAE where our service providers operate. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

9. Children’s Privacy

SOCCO is a B2B platform not intended for individuals under 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this policy to reflect changes in our practices or applicable laws. Material changes will be posted here with an updated date.

11. Contact Us

If you have questions about this Privacy Policy, contact us: